Objectives

The management and staff at MAS Field Service Division are committed and will strive to:

• Provide an exceptionally high – Quality level of services to our customers and clients.

• Manage our processes to maximise efficiency and productivity.

• Follow up on services and products provided, to ascertain that our goals and objectives are being achieved.

As part of our systems and processes we will:

• Train, educate and communicate with employees and contractors and other relevant interested parties regarding this policy and quality expectations where necessary.

• Ensure that this policy is available to interested parties.

• Define and meet objectives, by documenting and monitoring measurable quality targets.

• Comply with statutory regulatory and other requirements.

• Apply a plan to check act methodology to our quality management systems.

• Continually monitor and improve our quality performance and the effectiveness of quality management systems.

• Apply risk-based thinking within our systems operations and processes.

• Document Reference MASPOL1.0 Version 1.0 Revision date 04-2021

• Conduct audits of key processes within the business as part of our continual improvement processes.

• Ensure our quality management system is conformance to ISO9001:2015.

• Review this policy annually.

Management Responsibilities

• Defining and documenting quality policy and objectives.

• Ensuring both quality management and quality policy are regularly reviewed for continuing suitability.

Employee Responsibilities

• Ensure that they understand and carry out the management and procedures that are applicable to their work areas.